No midi port

I Add cubase and midi plugin into my streamdeck

Now when I try to select midi ch port there nothing

I alredy set tow midi port in my pc

Hi,

Please give me some more information.

Have you installed loopMidi and configured midi ports as described here?
Could you please enable extended logging as described here, restart Stream Deck and attach the (zipped) log file to the bug report.

...and you're not running Windows 7 are you? the plugins doesn't work in Windows 7.

I add tow ch using loop midi

I use windows10, 64 bit

I don't understand the last step 'Could you please enable extended logging as described'

My problem there nothing to select in midi port inside streamdek

When you say "there nothing to select in midi port" do you mean that there is absolutely nothing in the midi port dropdown?

If that's the case there is something seriously wrong because even if the plugin find no ports at all, the default ports with the addition "[Not found]" should be visible in the dropdown.

I can't really tell what's wrong unless I can get the log file.

1. Create the file "%appdata%\Elgato\StreamDeck\Plugins\se.trevligaspel.midi.sdPlugin\EnableLogging.txt" (just an empty file)
   
2. Quit Stream Deck (right click icon in notification area and select "Quit Stream Deck").
   
3. Restart Stream Deck.
   
4. Zip the file "%appdata%\Elgato\StreamDeck\Plugins\se.trevligaspel.midi.sdPlugin\pluginlog.log" [or just open the file in a text editor and copy/paste the content to the bug report]
   
5. Attach the zip to the bug report (or send it to me in a pm) [unless you copy/pasted it of course]
   

When you say "there nothing to select in midi port" do you mean that there is absolutely nothing in the midi port dropdown? Yes
Here the txt
///////////////////////////////////

2021-03-21 00:51:16.3619|DEBUG|TrevligaSpel|Logger Initialized
2021-03-21 00:51:16.3619|INFO|TrevligaSpel|Plugin Loading - 4 Actions Found
2021-03-21 00:51:16.6438|INFO|TrevligaSpel|Plugin version: 1.8.6
2021-03-21 00:51:16.6438|INFO|TrevligaSpel|Connecting to Stream Deck
2021-03-21 00:51:18.6814|INFO|TrevligaSpel|Connected to Stream Deck
2021-03-21 00:51:18.6814|INFO|TrevligaSpel|GlobalSettingsManager initialized
2021-03-21 00:51:24.298 Info StreamDeck_Midi, plugin version 1.8.6, StreamDeck version 4.8.2.13041
2021-03-21 00:51:24.361 Info Disconnect event received
2021-03-21 00:51:24.361 Info Plugin Disconnected - Exiting
2021-03-21 22:12:41.9579|DEBUG|TrevligaSpel|Logger Initialized
2021-03-21 22:12:41.9579|INFO|TrevligaSpel|Plugin Loading - 4 Actions Found
2021-03-21 22:12:42.2660|INFO|TrevligaSpel|Plugin version: 1.8.6
2021-03-21 22:12:42.2660|INFO|TrevligaSpel|Connecting to Stream Deck
2021-03-21 22:12:44.3420|INFO|TrevligaSpel|Connected to Stream Deck
2021-03-21 22:12:44.3420|INFO|TrevligaSpel|GlobalSettingsManager initialized
2021-03-21 22:12:45.860 Info StreamDeck_Midi, plugin version 1.8.6, StreamDeck version 4.8.2.13041
2021-03-21 22:12:45.921 Info Disconnect event received
2021-03-21 22:12:45.921 Info Plugin Disconnected - Exiting
2021-03-21 22:16:26.124 Info StreamDeck_Midi, Extended logging started
2021-03-21 22:17:05.3739|DEBUG|TrevligaSpel|Logger Initialized
2021-03-21 22:17:05.3790|INFO|TrevligaSpel|Plugin Loading - 4 Actions Found
2021-03-21 22:17:05.6694|INFO|TrevligaSpel|Plugin version: 1.8.6
2021-03-21 22:17:05.6694|INFO|TrevligaSpel|Connecting to Stream Deck
2021-03-21 22:17:07.7028|INFO|TrevligaSpel|Connected to Stream Deck
2021-03-21 22:17:07.7028|INFO|TrevligaSpel|GlobalSettingsManager initialized
2021-03-21 22:19:18.157 Info StreamDeck_Midi, plugin version 1.8.6, StreamDeck version 4.8.2.13041
2021-03-21 22:19:18.160 Info StreamDeck_Midi, Extended logging started
2021-03-21 22:19:18.160 Debug 0.00ms NoteOn Constructor start [D4CF6B27AEF031138E1BFBA561EBD1F0]
2021-03-21 22:19:18.171 Debug 14.72ms DawController HandleConnection started
2021-03-21 22:19:18.171 Debug 8.49ms DawController CheckLoopMidi [loopMidi.exe has been found]
2021-03-21 22:19:18.188 Debug 10.51ms NoteOn InitializeKeys
2021-03-21 22:19:18.188 Debug 0.84ms NoteOn SetKeyAddRemoveVisibility
2021-03-21 22:19:18.188 Debug 1.27ms DawController AttachToMidiOutput [D4CF6B27AEF031138E1BFBA561EBD1F0 attached to OutPort(StreamDeck2Daw)]
2021-03-21 22:19:18.188 Debug 1.66ms NoteOn Constructor end [D4CF6B27AEF031138E1BFBA561EBD1F0 Port(StreamDeck2Daw) Channel(0) - Key(60) - Velocity(64) - Row:1, Column:0 Elapsed:37.5663 ms]
2021-03-21 22:19:18.218 Info Disconnect event received
2021-03-21 22:19:18.218 Debug 22.51ms NoteOn Disconnect [D4CF6B27AEF031138E1BFBA561EBD1F0]
2021-03-21 22:19:18.218 Debug 0.12ms NoteOn Dispose [D4CF6B27AEF031138E1BFBA561EBD1F0 Port(StreamDeck2Daw) Channel(0) - Key(60) - Velocity(64)]
2021-03-21 22:19:18.218 Debug 0.28ms DawController DetachFromMidiOutput [D4CF6B27AEF031138E1BFBA561EBD1F0 detached from OutPort(StreamDeck2Daw) - port is now unused]
2021-03-21 22:19:18.218 Info Plugin Disconnected - Exiting

I Update also the stremdeck app, The issue is still there

Thanks,

Yes I saw that your Stream Deck didn't run the latest software, good thing that you updated it.

The log doesn't make sense. I can see that the plugin starts and begin to work, then all of a sudden the plugin is stopped by Stream Deck and there is no indication of why in the log. The plugin isn't really doing anything when it is stopped by Stream Deck so I have a hard time understanding what's wrong.

The log at least explain why you can't see anything in the midi port dropdown - the plugin is already stopped when you see the fields in the editor, so you see an "empty" form without anything filled in.

The only thing I can think of at the moment is that there is something missing in your computer, but that doesn't make any sense either. I know that Stream Deck can stop the plugin if the plugin tries to access another component and that component isn't available in the computer. But the plugin package is built to be "self-contained" and include everything it needs, so it doesn't make sense that anything should be missing.

I'm running out of ideas, but a couple of additional things we can try:

1. If you haven't done so, please try to uninstall the plugin and then install it again. If the first installation somehow failed I guess you can get this kind of problem.
   
2. Please include the Stream Deck log in the bug report (i.e. the log from Stream Deck itself, not from the plugin). Maybe that log says anything about why the plugin is stopped by Stream Deck. The Stream Deck log can be found at "%appdata%\Elgato\StreamDeck\logs\StreamDeck0.log" (a new log file is created every day so make certain that you have restarted Stream Deck the day you take the log file)
   

If everything fails you could try to install the latest beta version to see if it works better. Please tell me if that's something you want to try.

I'm wondering if there was any update on this. I'm on a mac, using the latest version of stream deck, and when attempting to use midi for stream deck, all submenus/dropdown menus are blank (layout, midi out, etc.). Though I have correctly set up virtual ports and they work for other programs, for some reason stream deck cannot seem to access the ports. 

It also seems like i cant get the midi extension to produce logs..

Hi, If this log file exists, could you please send it (or the contents)?

"~/Library/Application Support/com.elgato.StreamDeck/Plugins/se.trevligaspel.midi.sdPlugin/pluginlog.txt"

2021-08-31 04:21:08.0529|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 04:21:08.0632|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 04:21:08.0632|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID 9948FF84EF61F726C1139603010C8E7A -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 04:21:09.5413|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 04:21:09.5413|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 04:21:09.7355|INFO|TrevligaSpel|Disconnect event received
2021-08-31 04:21:19.5452|INFO|TrevligaSpel|Plugin Disconnected - Exiting
2021-08-31 04:22:07.3895|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 04:22:07.3993|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 04:22:07.3993|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID C0E7144A01F2CC651C7EEFA8E4F9383B -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 04:22:07.6844|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 04:22:07.6844|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 04:22:07.6981|INFO|TrevligaSpel|Disconnect event received
2021-08-31 04:22:17.6869|INFO|TrevligaSpel|Plugin Disconnected - Exiting

Unfortunately, that log file basically says that the plugin never really starts. I don't know if the Stream Deck application log can give any clue as to why the plugin fails to start.

"~/Library/Logs/StreamDeck/StreamDeck0.log"

very strange. cant seem to find any clues.

best i can find are these two:

04:16:30.0144          void ESDPluginManager::LoadPluginsInFolder(): Loading se.trevligaspel.midi.sdPlugin...
04:18:19.8164          static ESDAction *ESDActionRegistry::CreateNewAction(): Trying to create an action from an unknown type se.trevligaspel.midi.mcu

OK. Please give me some more background.

Did the plugin work before the last update, or is this the first attempt to use it? Is it only the Mackie Control action that has problems, or is it all actions in the plugin?

You could also try to force extended logging from the plugin, I don't know if it gives any more information, but it could be worth a try.

Create the file "~/Library/Application Support/com.elgato.StreamDeck/Plugins/se.trevligaspel.midi.sdPlugin/EnableLogging.txt". It can be an empty file, it is just the existence of the file that matters.

Restart Stream Deck.

Post the pluginlog.txt file contents.

Oddly this has been an issue for a long time. I've never been able to get midi to work with the stream deck. I suspect there must be somethin about how the stream deck accesses midi, and something wrong with my system not making the connection.

2021-08-31 05:10:25.1307|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 05:10:25.1446|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 05:10:25.1446|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID CCF12BB9698FEA06AB27AC2E0233D73A -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 05:10:30.5099|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 05:10:30.5099|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 05:10:30.7545|INFO|TrevligaSpel|Disconnect event received
2021-08-31 05:10:40.5098|INFO|TrevligaSpel|Plugin Disconnected - Exiting
2021-08-31 05:14:14.0679|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 05:14:14.0832|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 05:14:14.0832|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID C02625049B6F0E6308781DA87A477F22 -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 05:14:14.4540|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 05:14:14.4540|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 05:14:14.4718|INFO|TrevligaSpel|Disconnect event received
2021-08-31 05:14:24.4573|INFO|TrevligaSpel|Plugin Disconnected - Exiting
2021-08-31 05:15:07.8651|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 05:15:07.8761|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 05:15:07.8761|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID 55962531DEBF0625BCBBF7B0F788CF41 -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 05:15:08.1524|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 05:15:08.1524|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 05:15:08.1647|INFO|TrevligaSpel|Disconnect event received
2021-08-31 05:15:18.1548|INFO|TrevligaSpel|Plugin Disconnected - Exiting
2021-08-31 05:16:48.8200|DEBUG|TrevligaSpel|Logger Initialized
2021-08-31 05:16:48.8339|INFO|TrevligaSpel|Plugin Loading - 12 Actions Found
2021-08-31 05:16:48.8339|DEBUG|TrevligaSpel|Plugin Loading - Args: -port 28196 -pluginUUID CEE86F5B6D21E8BEB92E5AAB61B5E3C6 -registerEvent registerPlugin -info {"application":{"font":".AppleSystemUIFont","language":"en","platform":"mac","platformVersion":"11.4.0","version":"5.0.0.14247"},"colors":{"buttonPressedBackgroundColor":"#303030FF","buttonPressedBorderColor":"#646464FF","buttonPressedTextColor":"#969696FF","disabledColor":"#007AFF7F","highlightColor":"#007AFFFF","mouseDownColor":"#2EA8FFFF"},"devicePixelRatio":2,"devices":[{"id":"0E3060FDA9D64A7BDE3695645FB8161E","name":"Stream Deck XL","size":{"columns":8,"rows":4},"type":2}],"plugin":{"uuid":"se.trevligaspel.midi","version":"2.0.7"}}
2021-08-31 05:16:49.2077|INFO|TrevligaSpel|Plugin version: 2.0.7
2021-08-31 05:16:49.2077|INFO|TrevligaSpel|Connecting to Stream Deck
2021-08-31 05:16:49.2272|INFO|TrevligaSpel|Disconnect event received
2021-08-31 05:16:59.2123|INFO|TrevligaSpel|Plugin Disconnected - Exiting

That log still just says that the plugin never starts

Do you have a large number of profiles and folders? I know there's a bug in the Stream Deck software (not the plugin) that causes the plugin start to fail if it takes more than 10 seconds to initialize the Stream Deck software itself. If you have a large number of profiles and folders (>50), this may be the cause.

The 10 second period between the last two log lines may indicate that it is this 10-second bug that is causing the problem.

If you can send me the complete Stream Deck log ("~/Library/Logs/StreamDeck/StreamDeck0.log") I can see if that is the cause. Zip the file if possible ( ...or whatever you do on a Mac... )

Yeah 

Admin wrote:That log still just says that the plugin never starts

Do you have a large number of profiles and folders? I know there's a bug in the Stream Deck software (not the plugin) that causes the plugin start to fail if it takes more than 10 seconds to initialize the Stream Deck software itself. If you have a large number of profiles and folders (>50), this may be the cause.

The 10 second period between the last two log lines may indicate that it is this 10-second bug that is causing the problem.

If you can send me the complete Stream Deck log ("~/Library/Logs/StreamDeck/StreamDeck0.log") I can see if that is the cause. Zip the file if possible ( ...or whatever you do on a Mac... )

Sorry for the delay in reply and thank you for your help. A clean reinstall of the OS from scratch seemed to fix the issue. While I wasn’t able to confirm, seeing that the issue impacted both available midi plugins for streamdeck, my guess is the problem was some leftover files from a virtual port plugin from MusicLab. Apparently they discontinued the plug-in when Apple switched to APFS. I’ve seen warnings about not installing that software since the switch but no information on what people have done who have those files lurking deep in their system. 

My guess is, those files were the reason I could not see the virtual ports in streamdeck, and since apple changed its data format, those old files were locked off in places I couldn’t get to without just doing a full on clean reinstall.

Anyways if any other Mac users have this issues, let me know if you have the musiclab virtual port plugin stashed in your user/library

Wow, pretty drastic to reinstall the OS just to get some Midi ports...

I'm glad you found a solution to the problem, and thanks for sharing it.

Admin wrote:Wow, pretty drastic to reinstall the OS just to get some Midi ports...

I'm glad you found a solution to the problem, and thanks for sharing it.

 Actually there were other issues in the OS that no one could find solutions to that likely stemmed from the same kind of thing. Some inherited bug from outdated software that could no longer be easily removed. Luckily the process was simple. Most of the Mac apps are fully contained packages and my files were almost all on external drives. Recovery has mostly just been drag and dropping my applications folder backup into my new fresh version and re-authorization. no more quirks.